SER Group to Explore Emerging New Digital Opportunities in Indian Market

o Recognised by leading global analysts and industry bodies, SER Group is keen to support the Digital India initiative with its software solutions; Plans to focus on BFSI, IT/ITeS, Government, PSUs and Corporate sector
o In India, SER Group works in collaboration with its partners like Crats Infotech, Lakson and IDOCS

NEW DELHI, India – February 14, 2017

SER Group, the largest independent European vendor for Enterprise Content Management (ECM) and Business Process Management (BPM), is further expanding its footprint in India. A pioneer in the digital workspace, the internationally reputed SER Group combines ECM and BPM on a single platform, the Doxis4 iECM suite. The solution enables companies across all industries to manage their content and processes efficiently, securely and compliantly.

SER provides dedicated solution packages for different industries such as financial services or engineering, and these targeted solutions, according to industry or use case, can be implemented instantly with minimal efforts. Fully customized implementations give customers more flexibility and cater for individual solutions .

“With the digitalization boom in India, the IT industry is betting big on enterprise solutions that can maintain the growth momentum.  Being an ECM vendor, we are focused on designing the digital workspace of the future already today. Thus we see great potential to grow in the Indian market, facilitating innovation with optimal benefits to customers“, says Morad Rhlid, Managing Director at SER Solutions International.

“With more than 20 offices across Europe, India and China and a strong international partner network, SER serves customers from a wide range of industries with vertical and use case-specific solutions, helping them to take their content and process management to the next level” Rhlid further added.

With over 30 years of expertise and more than 2000 projects across five continents, SER has been catering to different business verticals like BFSI (e.g. BNP Paribas), transportation (e.g. Deutsche Bahn, Fraport) and logistics (e.g. DHL), retail and manufacturing (e.g. P&G), hospitality and tourism (e.g. DER Touristik), life science (BASF) and government sector.

“SER Group is keen on exploring opportunities in the APAC region and is specifically focused on the Indian market. The Digital India initiative by the government has created a lot of excitement in the industry and our product fits perfectly into this space,” adds Sivasubramaniam Visweswaran, VP APAC Region, SER Group.

The company aims to create digitally-oriented, innovative and content-driven solutions for user-friendly work environments, which encourage information-led collaboration, thus making employees more agile, innovative and efficient. SER develops innovative solutions focused on making document management and paperwork-heavy business processes in offices and public authorities more efficient, effective and economic. With Doxis4 by SER the right information is always available to the right people, at the right time and anywhere and on any device.

About SER Group

SER connects people, products and processes in the most efficient way possible to create the digital workspace of the future. With our leading Doxis4 iECM suite we have been setting new standards in the development of enterprise content management software (ECM) for the past 30 years. More than one million satisfied users worldwide rely on our user-friendly solution to increase their return on information. The unified platform for ECM and BPM (business process management) seamlessly integrates content and processes to the benefit of its users. ECM Excellence by SER unites vision, inspiration, experience, awareness and the expertise of our team of over 550 employees.

With sales representations in Germany, Austria, Switzerland, BeNeLux, France, Iberia, Poland, Russia, United Kingdom, India and China, we offer our customers localized products and services according to their needs. An international network of professional business partners supports us in further locations. For more details please visit