British Airways and Iberia Join Concur TripLink to Help Corporate Customers Capture Business Travel Spend, Fulfil Duty of Care Needs

 TripLink to help Concur, British Airways and Iberia customers capture business travel data even when booked directly with BA and IB

Mumbai, India, 17 November 2016, Today at GBTA EMEA, Concur, the world’s leading provider of integrated travel and expense management solutions and services, announces a new partnership with the UK and Spain’s largest international airlines, British Airways and Iberia. The partnership will enable mutual customers to capture business travel bookings being made directly on British Airways and Iberia channels via TripLink.  

British Airways and Iberia Join Concur TripLink to Help Corporate Customers Capture Business Travel Spend, Fulfil Duty of Care Needs

By integrating the airlines’ channels with Concur TripLink, the companies’ mutual customers can improve both policy compliance and duty of care efforts – in particular through the ability to apply policy when employees book directly on, or send their British Airways or Iberia itineraries to TripIt.  

“Duty of care responsibilities are greater than ever for companies today. Knowing where employees are and having the ability to reach them is a key priority for many businesses,” Mike Eberhard, president for Concur, says: “By integrating Concur TripLink with UKs and Spain’s leading global premium airlines, we are now able to solve a massive duty of care challenge for our customers on a global scale.” 

TripLink is the first solution of its kind to extend the benefits of a managed travel programme to direct supplier bookings. This allows businesses to:
·         Ensure end user compliance with company travel policy
·         Fulfil duty of care requirements
·         Maximise the use of negotiated corporate discounts
·         Gain visibility into spend, even when booked directly with suppliers
·         Have a consolidated view of all travel programme data
·         Increase traveller productivity and satisfaction with TripIt Pro for all travellers

Adam Daniels, Chief Commercial Officer, at British Airways, said: “In today’s fast-paced mobile and data-driven world, it is more important than ever before for companies to oversee their employees’ travel bookings and expenses. By integrating with TripLink we are offering this capability to a wide range of companies, regardless of how they book. 

Marco Sansavini, Chief Commercial Officer, at Iberia, said: “By partnering with Concur, we’re helping bring Iberia’s bookings into view. Now corporate customers can properly reach their travellers, better control costs and – most importantly – fulfil their duty of care to employees.”

Global Concur TripLink partners include AccorHotels, Airbnb, Air Canada, American Airlines, Avis,, Trainline Europe (Captain Train), Enterprise Rent-a-Car, Etihad Airways, Hertz, HRS, HotelTonight, InterContinental Hotels Group (IHG), Lufthansa, Marriott International, National Car Rental, Omni Hotels, Starwood Hotels & Resorts, Sixt Rent a Car, United Airlines and Wally Park.

For more information about TripLink, visit

About British Airways:

British Airways is the UK's largest international airline and one of the world's leading global premium carriers. Operating one of the most extensive international scheduled airline route networks, together with its joint business agreement, codeshare and franchise partners, British Airways flies to more than 70 different countries. The airline carries more than 40 million customers a year and has a fleet of more than 280 aircraft.

About Iberia: 

Iberia is Spain’s largest airline and the leading carrier on routes between Europe and Latin America. Together with its subsidiary Iberia Express and its franchise partner Iberia Regional/Air Nostrum, it operates about 600 flights each day with a fleet of 134 aircraft to 125 destinations in 38 countries. It offers easy and convenient connections at its hub in T4 in Madrid-Barajas airport. Iberia was Europe’s most punctual airline and second in the world in 2015, according to Flightstats. The airline is a member of the oneworld alliance that operates more than 14,000 daily flights to some 1,000 destinations in more than 150 countries. For more information, please visit

About Concur:  

Concur, an SAP company, imagines the way the world should work, offering cloud-based services that make it simple to manage travel and expenses. By connecting data, applications and people, Concur delivers an effortless experience and total transparency into spending wherever and whenever it happens. Concur services adapt to individual employee preferences and scale to meet the needs of companies from small to large, so they can focus on what matters most for their businesses