Statement from BookMyShow for Global Citizen ticketing


India 15 September 2016: BookMyShow spokesperson said, “BookMyShow is elated and overwhelmed by the response received towards the online ticketing for the Global Citizen Festival India 2016 as we saw unprecedented demand and traffic on its platforms. Just as we had expected and foreseen, Phase 1 and Phase 2 tickets were sold out within a very short period of time, for both the Silver and Gold categories. Our queue management system efficiently managed, sustained and streamlined the demand and traffic of over 150,000 people, allowing thousands of lucky BookMyShow users to get their tickets to the most anticipated event this year. 

As an organization, BookMyShow upholds highest standards of transparency and  today, in real time, we were able to keep our users informed of waiting duration and the number of people ahead of them in the queue. Tickets were sold out at lightning speeds which is why some users, who despite their patience, had to encounter varied error messages. We take this opportunity to reiterate our commitment towards our users and assure them that we remain absolutely determined to bring the best possible entertainment options to them. BookMyShow also urges the fans to earn their free tickets to the event by becoming  Global Citizens and completing action journeys on website