Oxigen Wallet’s Artificial Intelligent Chatbot, “Chat & pay” launched in collaboration with Niki.ai

Posted by: at 1/11/2017 05:51:00 am

New Delhi, 11th January, 2017: With an aim to extend user interface convenience to consumers, Oxigen Wallet, today announced the launch of “Chat & Pay” a chatbot service. Powered by globally renowned personal assistant Niki’s artificial intelligence engine, Oxigen Wallet users will be able to pay for services like recharge or bill payments by simply chatting with Niki’s assistant within the Oxigen Wallet app. Chat & Pay service is currently available for Android users of Oxigen Wallet.

Oxigen Wallet’s Artificial Intelligent Chatbot, “Chat & pay” launched in collaboration with Niki.ai


Niki is a digital chat-based artificial intelligence powered shopping assistant. Oxigen Wallet transactions with the help of Niki assistant will give Oxigen Wallet users a more personalised, enriching and interactive experience. Data has shown that consumers love to be talked to instead of just having few buttons to DIY. With new integration, users can perform actions in more interactive, conversational and intuitive manner.

On this establishment, Mr. Ankur Saxena, Vice Chairman and Joint Managing Director, Oxigen, said, “Introduction of Chat & Pay service is part of our continued effort to provide an enhanced experience to Oxigen users. With this strategic collaboration, both Oxigen and Niki are committed and invested to work on building a prominent product and deliver the finest services to our end users.”

Speaking on the association, Mr Shishir Modi, Co-founder, Niki.ai said, “The conversational experience of Niki is designed to provide the most natural and simple mode of transacting online. With Oxigen’s seamless and robust payment experience, we are combining Artificial Intelligence to provide users with an easy to navigate, search, select and pay option for the services within a single chat interface on the Oxigen App.”

About Oxigen Wallet

Oxigen Wallet is India’s first Non-Bank Mobile Wallet app, approved by RBI, which allows you to send and receive money through popularsocial channels like Facebook, Whatsapp, Twitter, SMS and Email. A customer can instantly send money to any mobile number or bank account in India, even if the recipient is not a registered Oxigen Wallet user.

Oxigen Wallet services include money transfer/ Mobile/DTH/Data Recharges, Postpaid, Utility bill payments and Gift Cards for over 60+ brands. Customers also earn loyalty points that can be redeemed as cash into the wallet or as PayBack points.

In 2016, Oxigen Wallet launched prepaid mVisa (Mobile Visa) in association with Visa and RBL Bank. mVisa enables users with “SCAN, PAY & GO” facility, thus transforming the payment process for goods & services. The simple ‘Tap and Pay’ solution using QR Code makes payments hassle-free for customers as they no longer have to carry cash or credit/debit cards. Additionally, mVisa, provides an open platform to the customers of variety of banks and wallets and is not restricted to only one wallet.

Oxigen Wallet, with 30 Million users, is a product of Oxigen Services Pvt. Ltd, India’s largest payment service provider. Accepted at over 9000 merchant locations and 10000 online sites like bookmyshow, ebay, PVR, OYO Rooms, Jabong, and more, Oxigen Wallet offers a safe, secure and convenient payment solution via the mobile.

Loading money into Oxigen wallet app is easy; you can use credit cards, debit cards or pay cash over the counter through any of Oxigen’s 2,00,000 retailer/partners across the country.

App available on Android Play store, iOS App Store and Windows Store or visit www.oxigen.com.

About Niki.ai:

Niki simplifies shopping experience for consumers through a simple chat interface. The first of its kind, Niki is a chatbot (fully automated) that you can converse with. She understands human language in the context of products and services that you want to buy. She guides you with personalized recommendations and makes the transaction almost instant.

In November 2015, the company raised a seed round of funding from Ronnie Screwvala’s Unilazer Ventures, to enhance their product development and also expand service offerings. Following this, their biggest development came in May 2016, when Ratan Tata, Chairman Emeritus of Tata Sons, announced that he had made a personal investment in Niki.ai along with existing investors.

Founded in 2015, Niki today caters to over to 100,000 consumers through Android (niki.ai/app) and Facebook Messenger (niki.ai/messenger) platforms. Niki provides an extensive portfolio of services to her customers, ranging from hospitality, travel, food, home services and utilities with 25+ in the pipeline over the next 6 months. The company works on a straightforward channel partnership model. It takes orders from customers and passes it on to their partner who does the fulfillment. For every order generated, Niki.ai gets a commission from the partners. To facilitate the bookings, Niki has partnered with HDFC, Uber, OYO Rooms and many more.

To the businesses, Niki.ai provides a plug and play technology that can be easily integrated everywhere including operating systems, on messaging platforms and on the brand’s applications (app and web). The Niki Software Development Kit (SDK) is a must have as it can increase customer retention and is a tremendous monetisation opportunity for every brand.

Niki envisions to be everyone Go To person for commerce. The company plans to integrate many more services on its platform so that for most of the needs that a consumer may have, Niki is the first thing that strikes his mind. It also plans on being on a lot more platforms like iOS and messaging platforms like Slack and WhatsApp. In short, the company’s vision is to be ubiquitous – Everywhere and for everything commerce.

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