Swiggy Guarantees on-time deliveries for new year parties

Posted by: at 12/30/2016 04:42:00 am

·         1,200 restaurants across eight locations to ensure on-time delivery
·         100% cash back, capped at Rs 200, for orders not delivered within the promised time
·         Offer valid on 31st December, 2016 and 1st January, 2017

Bangalore, 30 December, 2016: Swiggy, India’s largest online food ordering and delivery platform, today announced an initiative that promises consumers a great food ordering experience for the new year weekend. Swiggy is offering consumers a 100% cash back on orders that are not delivered on-time. The offer goes live on the 31st Dec and will be applicable on orders placed from restaurants identified as On-time between December 31, 2016 and January 1, 2017.

Swiggy Guarantees on-time deliveries for new year parties


The special New Year offer is applicable on over 1200 restaurants across eight cities, which have been selected based on their low order edit rates and cancellations. A separate category of restaurants marked with the ‘On-time’ label will allow consumers to view those restaurants where the new year offer is applicable and place orders accordingly.

The Swiggy guarantee means deliveries will be made within the promised time displayed while placing the order, failing which, the customer will get 100% cashback (up to Rs 200) on their order. The offerwill be applicable on both the mobile app and the website. Restaurants like Burger King, Subway, Paradise Biryani among others will be a part of this initiative. A similar initiative has been running in Delhi NCR under the brand of Swiggy Assured.

Srivats TS,VP Marketing at Swiggy said. “The New Year is one of the busiest and most hectic times of the year for restaurants and food delivery partners. It’s also a period when consumers who place a food order want it to be delivered fast and reliably. We’d like our consumers to enjoy their new year weekend without any issues. That’s why we’re introducing the promise of the ‘on-time 100% cashback’ offer this weekend, to give our consumers the best possible food experience. We will continue to stay true to our promise of ensuring no consumer goes hungry, and deliver the fast and reliable experience our users have come to expect out of us.’’

Swiggy has beena pioneer in combining technology and innovation to enable a world-class food delivery model. Swiggy, since its inception in 2014, has rapidly grown to become the leader in the USD 15 billion Indian food delivery sector, by continuously reducing delivery times and providing anunmatched customer experience.


About Swiggy (www.swiggy.com)

Swiggy is India’s largest food-tech company having raised $75.5 Million from Bessemer Venture Partners, Norwest Venture Partners, SAIF Partners and Accel Partners in 4 funding rounds. The inception of this Bengaluru-based company was inspired by the thought of providing a complete food ordering and delivery solution for consumers.

Since Swiggy operates an independent fleet of delivery executives connecting restaurants and customers, users can order without any minimum order limitation and can also track their orders. Swiggy delivers in eight cities--Bengaluru, Hyderabad, Delhi-NCR, Mumbai, Pune, Kolkata and Chennai--with over 10,000 restaurants listed on its platform.
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