Amazon.in launches Customer Service support in Kannada

Posted by: at 1/17/2017 02:02:00 am

 Customers can now opt for Kannada when they speak to Amazon customer service associates

Bangalore, January 17, 2017,: Amazon.in has launched voice support for customers in Kannada. Customers can now speak to Amazon customer service associates in Kannada through the ‘Direct Dial’ number and ‘Contact Us’ options on Amazon.in. In addition to Kannada, languages like English, Hindi and few more Indian languages can also be selected as preferred language.
Amazon.in launches Customer Service support in Kannada

Amazon.in is constantly focused on improving the customer experience and has launched this service to ensure that the customers are comfortable when talking to Amazon Customer Service associates. With the launch of Kannada, Amazon.in has received a lot of positive feedback from customers. Once a customer clicks on the ‘Contact Us’ tab, he/she can select the language from the drop down option and provide their contact number, after which a Kannada speaking CSA will call back the customer and help with their query. The service on Indian languages is available for customers between 08:00AM to 12:00AM during a day.

Speaking on the occasion Rajarshi Guin, Country Leader Customer Service Amazon India said, “At Amazon we work customer backwards. Based on feedback from our customers, we have started offering the option to speak to Amazon Customer Service in Kannada. With the introduction of Indian languages, we are confident of increasing our customer reach and offering a personalised experience for shoppers in India. Our focus continues to be on delighting customers and providing the most convenient shopping experience in India.”

All consumers on www.amazon.in and the Amazon mobile shopping app have an easy and convenient access to over 95 million products across hundreds of categories. They benefit from a safe and secure ordering experience, convenient electronic payments, Cash on Delivery, Amazon’s 24x7 customer service support, and a globally recognized and comprehensive 100% purchase protection provided by Amazon’s A-to-Z Guarantee.

About Amazon.in                 

                                                                                             
The Amazon.in marketplace is operated by Amazon Seller Services Private Ltd, an affiliate of Amazon.com, Inc. (NASDAQ: AMZN). Amazon.in seeks to build the most customer-centric online destination for customers to find and discover virtually anything they want to buy online by giving them more of what they want – vast selection, low prices, fast and reliable delivery, and a trusted and convenient experience; and provide sellers with a world-class e-commerce platform.


About Amazon

Amazon.com is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfilment by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire tablets, Fire TV, Amazon Echo, and Alexa are some of the products and services pioneered by Amazon. 
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